Is insurance planning the same as a sales workshop?
No. Workplace literacy should remain general education; any later product or intermediary activity must be separate, optional and disclosed.
Help employees understand protection basics before they consider optional personal support. Explain group and personal cover, exclusions, affordability and changing needs without making workplace education a product pitch.
Insurance planning is an optional review of protection needs in the context of income, dependants, existing cover, liabilities and goals. It should explain limitations and affordability, not simply maximise cover. Any insurer, intermediary, referral, distribution or remuneration role must be disclosed before a product discussion.

Purpose of life and health cover; employer group cover versus personal policies; sum insured and benefit limits; premiums, waiting periods, exclusions and claims conditions; nominees; continuity when employment changes; how insurance fits with emergency funds and goals.
Start with the insurance learning hub.
Employee opts in.
Provider identity, privacy and commercial role are explained.
Existing cover and needs are reviewed.
Gaps, overlaps, affordability and limitations are discussed.
Options are explained with required disclosures.
The employee chooses whether to act.
Do not promise claim approval, complete protection, lower anxiety or a particular employer outcome. Do not imply that employer group cover is inadequate for every employee. Product suitability, underwriting, exclusions and policy terms remain specific to the insurer and customer.
HR can offer general education and a voluntary access route. Measure group-level attendance, topic demand and learning feedback. HR should not receive policy details, health information, nominees, underwriting information or individual recommendations.
No. Workplace literacy should remain general education; any later product or intermediary activity must be separate, optional and disclosed.
Not always and not never; employees should review benefits, continuity, limits, dependants and personal needs.
No. Education and optional planning must not require a purchase.
Confirm the actual entity, partner, registration and commercial role before the service is offered.
Employer reporting should be aggregated and should not include health, policy, nominee, underwriting or recommendation details.
Plan a literacy session that explains protection clearly, then keep any personal review voluntary and private.