Help centre · Self-service support

Saventh help centre for India

Find answers about workplace financial wellness, the Saventh app, mutual fund investing, partnerships, and compliance — or reach our team directly.

Search topics below or browse by audience. For investor complaints, use the dedicated grievance process — not the general contact form alone.

Browse help by audience

AudienceCommon topicsStart here
HR & employersZero cost, demo, literacy sessions, pricing`/employers` · `/employers/demo`
EmployeesJoin employer, app download, refer HR`/employees` · `/employees/app`
InvestorsKYC, SIP, goals, tax funds`/products/investing` · `investor.saventh.com`
Partners & MFDsApply, login, co-brand, API`/partners` · `/partners/login`
AffiliatesReferral programme, terms, apply`/affiliates` · `/affiliates/terms`
Compliance & legalPrivacy, terms, MF disclaimer, ARN`/legal/regulatory`

Top questions for HR and employers

Yes. Saventh's workplace programme — literacy sessions, engagement, and employee investing access — is offered at zero cost to employers and employees. Saventh earns through regulated mutual fund distribution (ARN 324457), not HR budgets. Details: `/employers/zero-cost`.

Request a 30-minute walkthrough at `/employers/demo`. Mention headcount, locations, and topics (SIP, tax, insurance). Sessions run on-site, online, or hybrid: `/employers/financial-literacy-sessions`.

Saventh supports employer integrations for cohort tagging and reporting — see `/employers/integration`. Full API options for HR tech partners: `/partners/developers`.

CTA: `.button-2` → "Employer FAQ" → `/faq`

Top questions for employees and investors

Follow your employer's invite link or visit `/employees/join`. Download the Saventh app: `/employees/app`.

Use the employee referral flow at `/refer` or `/employees/introduce-to-hr` — includes email templates for HR.

No. Literacy quests on the Learn app are educational. Investing requires separate KYC in the investor app.

See `/products/investing` and `/products/tax`. Use calculators at `/calculators/sip` before investing.

Compliance reminder: Mutual fund investments are subject to market risks. Read all scheme-related documents carefully.

Partners, advisors, and affiliates

Apply at `/partners/apply`. Sign in at `/partners/login` → `partner.saventh.com` or `advisor.saventh.com`. Co-brand info: `/partners/co-brand`. Example: `/partners/fatakpay`.

Apply at `/affiliates/apply`. Read `/affiliates/terms` before promoting. Employees referring their own HR should use `/refer`, not the affiliate programme.

Partner support email: partners@saventh.com (include firm name and partner type)

Investor grievances and complaints

For **mutual fund order issues, statement errors, or distributor complaints**, use Saventh's formal grievance process — not only general contact.

Grievance portal: `/grievance`

Regulatory status: AMFI ARN 324457 — `/legal/regulatory`

AMFI investor grievance: Escalation paths described on `/legal/regulatory`

General product questions can still use `/contact`, but grievances require the dedicated workflow for regulatory tracking.

CTA: `.button-primary` → "File a grievance" → `/grievance`

How to reach Saventh

Office: Half Billion Technology Pvt Ltd · Made in India

Apps: Play Store / App Store links as on live site footer

CTA: `.button-primary` → "Contact Saventh" → `/contact`

ChannelBest forTypical response
`/contact` formGeneral enquiries, employer sales1–2 business days
`/grievance`Investor complaintsPer grievance policy
partners@saventh.comPartner / affiliate applications3–5 business days
`/employers/demo`HR demo bookingCalendar confirmation

Still need help?

Browse the full FAQ page for searchable Q&A across products, employers, and compliance.

CTA: `.button-primary` → "View all FAQs" → `/faq`

Secondary: `.button-2` → "HTML sitemap" → `/sitemap`

See **Page FAQs** below for help-centre-specific questions.

Frequently asked questions

What is Saventh's AMFI registration number?

Saventh (Half Billion Technology Pvt Ltd) is registered with AMFI as a mutual fund distributor with ARN 324457. Verify details at /legal/regulatory.

Is Saventh a fund house or bank?

No. Saventh is a technology platform and AMFI-registered distributor. Mutual funds are manufactured by SEBI-regulated AMCs; Saventh facilitates orders on BSE Star MF.

Which Saventh app should I download?

Employees and investors use the Saventh investor app (`investor.saventh.com`). HR admins use `hr.saventh.com`. Partners use `partner.saventh.com` or `advisor.saventh.com` — see `/employees/app` and `/partners/login`.

Can I get personalised investment advice through Saventh help?

General help centre content is educational, not personalised advice. Consult a registered advisor or use `/products/advisor` for advisory products where available.

Where are Saventh's privacy and terms policies?

At `/legal/privacy` and `/legal/terms`. Mutual fund risk disclosures: `/legal/mf-disclaimer` and `/legal/investor-disclaimer`.

Mutual fund investments are subject to market risks. Read all scheme-related documents carefully. Saventh is an AMFI-registered mutual fund distributor (ARN 324457).